OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
151 ratings and 57 comments received in the last 90 days.
18 July 2024
Everything went well. Would have liked car to have been cleaned better.
18 July 2024
The service provided by staff members was very efficient and friendly. The cost is ridiculous for the work done.
15 July 2024
Team were great and were very helpful but it is a lot of money for an oil change
15 July 2024
Made it easy by collecting and bringing car back to me as saves courtesy cars, taxis and inconvenience etc
15 July 2024
Friendly and could not have been more helpful
14 July 2024
Very friendly and efficient
14 July 2024
Staff were helpful and upfront with work,.however paying for courtesy car when it was a legal recall wasn't ideal since I had no option
13 July 2024
Staff were friendly and helpful
08 July 2024
I was kept fully informed of progress and the experience could not have more seamless.
20 July 2024
I have to return as the recall messages were not reset in the system, despite asking that this would be done on my arrival.